Demonstrate Empathy For many businesses, the work continues, the goals are still set and expected to be met, and tasks need to be completed. Nothing has changed, really. It may seem that there’s no time for empathy because everything else is (still) chaotic. Yet this is the perfect time to take the time to […]
Author Archive for: katherinebanks
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Entries by katherinebanks
Times of Crisis As the global pandemic has caused a worldwide crisis, each of us is faced with a lot of learning, some of which we had never considered before. Many people are now forced to work from home, which may be something they’ve never done. Yet leaders must continue to manage their teams and […]
Impact to Communities of Color As COVID-19 began to spread around the globe and the global pandemic begin to grip the United States, we may have heard the heard “this virus doesn’t discriminate. “ However, preliminary data shows alarming trends in which COVID-19 is disproportionately impacting communities of color. For instance, a recent New York […]
Communication: Transforming Reactions into Responses Imagine someone, a friend, a boss or a colleague, berating you about something you did that was unpleasing in their eyes. What do you do? Do you react in a way that might escalate into a full-blown contentious confrontation? Do you just sit there and take it to preserve the […]
If you are leading a global team today, odds are you have teammates around the world experiencing a whole new reality. Recent world events have made us aware, perhaps now more than ever before, of our global connectedness and interdependence. For many multinational companies, it is the connection of people across borders and cultures […]
Engagement In our Part 1 blog post, Measuring Inclusion to Improve Diversity, we noted that a Gallup study found that employees in an inclusive environment are more engaged, demonstrate higher advocacy for their organizations, and have a greater intent to stay. That same study found with respect to race, in particular, engaged employees are much […]
How Inclusive Is Your Organization? Is your organization inclusive? We hear a lot about companies needing to be diverse and inclusive not because it is the right thing to do but because the right thing to do is the best thing for business. There are several studies that have shown that diverse and inclusive companies […]
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