Demonstrate Empathy For many businesses, the work continues, the goals are still set and expected to be met, and tasks need to be completed. Nothing has changed, really. It may seem that there’s no time for empathy because everything else is (still) chaotic. Yet this is the perfect time to take the time to […]
Times of Crisis As the global pandemic has caused a worldwide crisis, each of us is faced with a lot of learning, some of which we had never considered before. Many people are now forced to work from home, which may be something they’ve never done. Yet leaders must continue to manage their teams and […]
Communication: Transforming Reactions into Responses Imagine someone, a friend, a boss or a colleague, berating you about something you did that was unpleasing in their eyes. What do you do? Do you react in a way that might escalate into a full-blown contentious confrontation? Do you just sit there and take it to preserve the […]
According to Gallup, only about 3 out of 10 of your employees are engaged at work. Take a look around – seven of your co-workers are either disinterested or frustrated. Of course, engagement impacts company, team, and personal performance – but also affects brand perception, marketplace dynamics, and your ability to compete. Companies must recognize […]
The Power of asking HOW Questions “Sure, inclusion sounds great, but the last thing I need is to double the work on my plate.” First, practicing conscious inclusion, leveraging the power of the diversity on our teams and in our organizations, isn’t about doubling our current work responsibilities; conscious inclusion is about modifying how we […]
When community, national, and world events shape the workplace, it can be difficult to know how to engage with each other. That natural, normal threads of conversation have, in today’s social and political climate, changed how we feel we can connect. Sharing sadness or outrage about a mass shooting might naturally lead to thoughts about […]
Over the last few years there’s been a growing trend in leadership, from our national political leaders to Silicon Valley to Wall Street. “I can say what I mean and mean what I say and the let the chips fall where they may.” For some this “honesty” has seemed refreshing while others find this approach […]
The only bad publicity is no publicity,” often attributed to P.T. Barnum, might’ve been true in the 1800’s when he was rolling through cities with a circus, but as technology, tastes, awareness, and social consciousness evolve brands are finding that bad publicity is just bad publicity. Case in point: the elephants that featured so prominently […]
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Join our partners the Center for Healthcare Innovation (CHI) for a webinar: Covid-19 Health Disparities, Respiratory Illness, and Communities of Color on Wednesday, October 7 at 11am Central. Learn more and register.
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